Who we are

Our website address is: https://eastafricanmotorcycles.com/.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

if you send us an inquiry using our online contact form you agree to us contacting you to follow up on any question you have submitted.  Your contact information will not be passed to any third party unless you agree to this specifically.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use the analytics supplied to us by Google Analytics.  This is standard information that is used to assess the effectiveness of our website’s visibility and ranking on Search Engines.  Google also supplies general demographics, source and devices used by visitors to our site, but this is not linked to any personal information about yourself. 

Who we share your data with

We do not share your information with any third party unless they are directly involved in your tour booking, motorcycle hire or purchase.  This information will only be retained for legal required length of time and only for the purpose in which it was shared with us.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your contact information is only use to contact you directly by email, online messaging service, text or phone call.  We will not use this information for any other reason.

Additional information

Any other information is only used for the reason it was shared and to help us analyse our service or sales effectiveness.

How we protect your data

All information is protected by end-to-end encrypted server to server communication (https), indicated by our SSL Certification process, encrypted passwords, firewalls, anti-hacking procedures by our hosting company standard international Data Protection rules and industry standard anti-virus and anti-hacking software.

What data breach procedures we have in place

Should there be any breach in our security we will inform you immediately of the incident and the data involved.

What third parties we receive data from

We receive information from our recommended partner agencies that are listed on the homepage of our website.

What automated decision making and/or profiling we do with user data

We do not use automatic decision-making and or profiling in our online marketing process.

Industry regulatory disclosure requirements

We follow all governmental regulatory disclosure procedures and guidelines.